Privacy Policy
Last Updated: 01 January 2026
WeCraft (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect personal information necessary to provide our services, including:
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Contact details (name, email, phone, address)
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Company/organisation name
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Billing and payment information
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Correspondence and communication records
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Website usage data (via cookies and analytics)
We do not collect sensitive information unless you voluntarily provide it for a specific purpose.
2. How We Collect Your Information
We may collect personal information:
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When you submit forms on our website
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When you contact us by phone, email, or through a third party
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Through correspondence and transactions
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Automatically via cookies and analytics tools
3. How We Use Your Information
We use your personal information to:
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Provide and manage products, services, and customer support
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Process payments and invoices
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Communicate updates, promotions, and service announcements where permitted
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Improve our website, products, and services
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Comply with legal obligations
4. Disclosure to Third Parties
We may disclose personal information to:
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Service providers (e.g. payment processors, delivery partners)
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Our professional advisors
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Government authorities where required by law
We do not sell or rent personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, including:
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Secure IT infrastructure
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Access controls
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Staff training
No online system can be completely secure — in the event of a data breach, we will take action in accordance with applicable laws.
6. Cookies and Tracking
We use cookies and similar technologies to improve site performance and user experience. You may manage cookie settings via your browser.
7. Access & Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable time and in accordance with the Privacy Act.
8. Overseas Disclosure
In some cases, your information may be processed or stored outside Australia. Where this occurs, we take steps to ensure that appropriate safeguards are in place.
9. Contact Us
If you have questions about this policy or wish to make a complaint, please contact:
WeCraft Pty Ltd